frequently ask question
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in as soon as an agreement is signed
How much notice needs to be given before I move out?
All contracts are week to week. However, we do require a 14 day notice by text or email before you move out.
What type of documentation do I need to provide in order to rent a space?
We require a Government issued photo ID (example: driver’s license, or passport).
Do I need to sign a long-term lease?
No, we rent on a week to week basis. We do require a 14- day written notice before you move out.
Does there have to be someone in the office to let me through the security gates?
Customers have access to our gates from 7 a.m. to 8 p.m. daily.
How do I make a payment?
You can pay in person with cash, debit or credit card, or by direct debit from your bank. You will also sign up to have payments automatically deducted from your bank account weekly
What forms of payments do you accept?
Cash, Direct Debit VISA & MasterCard
Do you sell boxes and storage supplies?
Yes we have 3 different sizes of box that should suit most of your storage requirements
How do I know how much storage space I will need?
You can either use our Storage Calculator on our website or call our manager for assistance
Do I need to bring my own lock?
We require padlocks, which we sell at our office if you forget to bring your own
Are there any items that I am NOT able to store?
Liquids, explosives, flammable liquids, gas canisters, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.
Do you have trollies available at your facility?
We have pallet jacks & trollies available for customer use.
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